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This store has earned the following certifications.
Bali Outdoors Fire Pit / Smokeless Fire Pit
Large Capacity: The Pluto R29 features a spacious design to burn more wood, reaching a roaring fire in just three minutes and providing more heat output.
Minimal Smoke: With its dual-wall structure, the Pluto R29 enhances oxygen flow and traps heat, promoting efficient secondary combustion. This results in less smoke and a brighter fire.
Safety-Focused Design: An outer heat shield mesh creates a barrier to significantly reduce burn risks, while the inner body generates intense heat for effective warmth. Perfect for extended outdoor use.
Exceptional Visual Appeal: The nearly smokeless fire offers a clear view and a comfortable experience. Decorative glass beads are included, reflecting light and adding aesthetic charm. It also functions as a stylish patio decoration.
Easy Setup and Maintenance: Simple assembly with just three support legs and an ash pan. A convenient pull-out ash pan makes cleaning effortless. It includes a waterproof and dustproof cover, and efficient drainage prevents rust from water buildup.
Versatile Use: The Pluto R29 provides warmth during winter and is great for creating ambiance during outdoor gatherings, family events, or cozy evenings with friends. It enhances the beauty of your patio, backyard, and garden.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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